PUBLISHED
Privacy Policy
How we collect, use and protect personal data under UK GDPR.
TRUST & COMPLIANCE
Policies & compliance
Baxter handles your financial documents and connects to your accounts, so we hold ourselves to a high bar. Our policies are below.
Data & security
PUBLISHED
Information Security Policy
Encryption, access control and how your documents are safeguarded.
IN REVIEW
Data Processing Agreement
Our terms as a processor of your clients' data — available on request.
PUBLISHED
Data Retention & Deletion
How long we keep data (logs 24 months) and how it's deleted.
PUBLISHED
Cookie Policy
Essential and analytics cookies, and how to control them.
IN REVIEW
Breach / Incident Response
How we detect, contain and report incidents within 72 hours.
Commercial
PUBLISHED
Terms of Service
The agreement governing your use of Baxter.
IN REVIEW
Acceptable Use Policy
What Baxter may and may not be used for.
IN REVIEW
Complaints Procedure
How to raise a concern and how we'll handle it.
IN REVIEW
Service Level / Uptime
Our availability commitments and status reporting.
Company & people
IN REVIEW
Equality, Diversity & Inclusion
Our commitment to a fair and inclusive business.
IN REVIEW
Anti-Slavery & Human Trafficking
Our stance and supply-chain commitments.
IN REVIEW
Health & Safety
Keeping our team safe at work.
IN REVIEW
Business Continuity
How we keep the service running and recover from disruption.
Sub-processors
We maintain a current list of the trusted providers Baxter relies on. For security reasons it isn't published here — we'll share it, with our DPA, on request during procurement.
🔒 Need our Data Processing Agreement or security documentation for procurement? Email privacy@getbaxter.io and we'll send it over.